Returns & Exchanges

At Bombay Greens, we want you to grow with confidence and offer a 7-day return policy for unused gardening kits and tools. If your items arrive damaged or incomplete, we are committed to providing a swift replacement or full refund to ensure your gardening journey stays on track.

Return Process

• 1.
  Initiate Request

  Email our support team at [email protected] within 7 days of delivery with your order number and photos of the items.

• 2.
  Quality Inspection

  Once your request is approved, we will arrange a reverse pickup; please ensure the seeds and tools are in their original, unopened packaging.

• 3.
  Processing

  Our team will inspect the returned garden kits within 48 hours of receipt to verify the condition and contents.

• 4.
  Refund or Replacement

  Upon approval, we will either dispatch a fresh replacement kit or credit the refund amount back to your original payment method within 5-7 business days.